Frequently Asked Questions

Your questions answered:


1. What do I get for my course fee?

2. Do I have to be resident during the course?

3. Can I stay at the University on the day before or until the day after the course?

4. If I cancel my accommodation late, but after I have paid for it, can I claim a refund?

5. Can I buy just a part of the course?

6. How do I make my payment?

7. Can I buy the textbook without coming on the course?

8. Can I receive the textbook prior to the course?

9. How do I claim CME or CPD hours?

10. Are PREP points available?

11. Are CATS points available?

12. Can I pay a deposit to secure my place on the course?

13. Do you have a cancellation policy?

14. If I have to cancel, can apply for a place on the next course or study day?

15. I have no aeromedical experience. Can I still attend the course?

16. Would this/these courses (CCAT FL and/or HMFC) be suitable for me?

17. What are the requirements for me to join the CCAT FL and/or HMFC course(s)?

18. What are the requirements for me to join the CCAT Advanced Level course?

19. What are the requirements for me to join the CCAT study days?

20. How do I apply/register for my course/study day?

21. I'm coming from overseas, can I get a tax refund?

21. I'm coming from overseas, can I get a tax refund?

Jan 2018

We are legally bound to charge the appropriate sales and company taxes on all courses taught in the UK and other individual countries under their local laws. SOme countries allow sales taxes to be reclaimed at the port of exit of the country as long as the claimant does not live in that country.  {lease ask your local tax office or border control for your specific circumstances. 

20. How do I apply/register for my course/study day?

Jan 2018

Send an email stating the course(s) and/or study day(s) that you wish to attend and we will send you a registration form to complete. Please note full payment is always due before the start of the course so do check to see if you are eligible for an earlybird discount. This is only available on the CCAT FL, CCAT Adv and HMFC courses.

Your place will only be guaranteed after your full payment has been received, although if you have difficulty paying early, we will hold a place open for you and let you know when the final six places are about to be released.

19. What are the requirements for me to join the CCAT study days?

Jan 2018

There are no pre-conditions for attending the stand-alone Study Days. Everyone is welcome.

18. What are the requirements for me to join the CCAT Advanced Level course?

Jan 2018

We strongly advise you to sit the CCAT FL course before attending the CCAT Advanced course. Without doing so, you would be at risk of failing to understand or follow the more advanced principles in the CCAT Adv Seminar. Exemptions for those delegates with training and qualification from elsewhere will be considered.

17. What are the requirements for me to join the CCAT FL and/or HMFC course(s)?

Jan 2018

The only requirements before joining the course is that you undertake a period of pre-course study to prepare yourself for the intense 5 days of study here in England. We will send you four short study packs, each containing reading material and a self-assessment short answer test paper. We anticipate that each pack will take about 2-3 hours to complete. From this pre-course study material, you will be required to sit a Single-Best Answer test paper on day one of the CCAT course.

15. I have no aeromedical experience. Can I still attend the course? 

Jan 2018

Both the CCAT FL and the HMFC courses are multidisciplinary, in other words we have all grades, levels and specialties of health care professionals on the courses. It’s important to state that the course workload is intensive and some of the material is at a high level. However, the important things are:

  • We teach you in teams, because that's how you work in the air ambulance/aeromedical role.

  • Everyone starts with the basic level of training and we build up the skills and knowledge so that everybody progresses at the same rate.

  • We use facilitated teaching where the groups are of mixed level of ability. In that way, the 'advanced' students lead and teach those that might be struggling.

  • Everybody sits the same tests and it is rare for a delegate to fail, although there are different levels of success.

  • The certificate does not specify your final grade, only that you have successfully attended the course.

14. If I have to cancel, can apply for a place on the next course or study day? 

Jan 2018

Yes. As an alternative to a refund, applicants applying for a late cancellation with loss of entitlement to a refund will be offered a place on the next available course at only 10 percent of the following year's rate. This offer only applies to rebookings on the next available similar course or study day.

13. Do you have a cancellation policy? 

Jan 2018

Yes. Cancellation prior to 90 days before the start date of a course entitles you to a full refund. Cancellation within the period 31 to 89 days before the start date of the course entitles you to receive a 50 percent refund, but we regret that no refunds will be given for cancellations in the 30 days immediately before the start of the course. Any entitled refunds will be subject to a 10% charge (of the fees originally paid). This charge is enforced because there are only a limited number of places on the CCAT suite of courses and the fees and costs are calculated so that the course is essentially non-profit making. Unfilled places may lead to a financial loss. To avoid this, cancellations usually require further advertising to resell the cancelled place. Unfortunately, late cancellations are almost impossible to fill, hence the zero refund.

As an alternative to a refund, applicants applying for cancellation may be offered a place on the next available course at only 10 percent of the following year's rate.

12. Can I pay a deposit to secure my place on the course? 

Jan 2018

Only in exceptional circumstances. Normally you will be required to pay the full amount in advance so that University fees and other pre-bookable costs can be paid on your behalf.

11. Are CATS points available? 

Jan 2018

Information on CATS points should be sought from your university registration department. Those requiring CATS points will be required to provide a complete portfolio showing evidence of study. Each portfolio is individually assessed towards accreditation for a diploma or degree.

10. Are PREP points available? 

Jan 2018

CCAT may help fulfil PREP requirements in the following categories: care enhancement, education development and practice development. However, it would be wise to seek advice early. nformation on PREP points in the UK is available from the NMC Registration Department on 0207 333 9333. Nurses wishing to use CCAT to fulfil part of their PREP requirements are required to complete a portfolio of the learning they have achieved, both in preparation for, and during, the course.

9. How do I claim CME or CPD hours? 

Jan 2018

CME/CPD credit is claimed via the UK medical Royal Colleges. You will be notified prior to the start of the course how many CME/CPD credits are available (College rules are changing almost annually at present). On successful completion of the course, a CCAT certificate will be awarded and may be used as proof of attendance. A timetable of the week's educational program is issued at the start of the course and may be requested by your College. CCAT maintains a register of all participants for College inspections, and you, for your part, must complete an evaluation form which is used to identify both the strengths and weaknesses of the course.

8. Can I receive the textbook prior to the course? 

Jan 2018

The textbook can be sent to your postal address on receipt of your registration fee if you request it at the time of registration and add £10.00 (GB pounds) for administration costs, insurance, plus post and packing. 

7. Can I buy the textbook (‘Aeromedical Transportation: A Clinical Guide’ or ‘Retrieval Medicine’) without coming on the course? 

Jan 2018

In bookshops, the textbooks currently sell at about £35.00 (GB pounds) each, plus post and packing if being delivered. They are also available from Amazon.com and other online sources. CCAT can provide the textbook at the discount price of £25.00 (GB pounds) plus post and packing (depending on insurance and destination). 

6. How do I make my payment?

Jan 2018

The accepted currency is UK (GB) pounds sterling only. Payment is by bank transfer and details will be sent on receipt of your enquiry. Cheques drawn on a UK bank may also be acceptable. Please contact us for further details or requests to pay by credit card. Invoices can be provided if requested and receipts will be issued on receipt of payment.

5. Can I buy just a part of a course?

Jan 2018

Individual days of the multi-day courses can be purchased at costs of between £100 and £250.00 GBP per day (excluding accommodation). Contact us for information on your choice of days.

4. Can I stay at the University/Lodge on the day before or until the day after the course?

Jan 2018

Extra bed & breakfast accommodation may be available on the days before, and on the last day, of the course(s) if required. The University and Lodge accommodation costs must be booked and paid for in advance. This is non-refundable should you later decide to cancel.

3. If I cancel my accommodation late, but after I have paid for it, can I claim a refund?

Jan 2018

If you’re are staying in an external hotel or B&B, this will depend on your booking conditions. For University and Lodge accommodation, unfortunately no refund can be given. The accommodation costs are paid to the University/Lodge in advance and they have a no-refund policy for late cancellations. However, it may be that a delegate booking after you may take over your accommodation, so it is worth asking.

2. Do I have to be resident during the course?

Jan 2018

Accommodation is not compulsory but the course programs are long and intensive and many CCAT participants remain on campus or nearby for the duration of the course(s). We can suggest or arrange accommodation for those interested, however, the cost is not included in the advertised fees and there is no refund for those that choose not to be resident after paying for their accommodation supplement. This is because both the University of Surrey and Cumberland Lodge charge us the full residential costs for each participant regardless of whether or not they use the booked accommodation and catering facilities.

1. What do I get for my course fee?

Jan 2018

Unless otherwise specified in the course introductory pack, the fees for the CCAT courses includes lunch plus morning and afternoon refreshments, all tuition and venue costs, practical classes and, on some courses, the costs of external visits, coach transfers, flying experience, conference pack, and a copy of the course textbook. All our training courses are subject to UK purchase tax (VAT at 20%) and normal corporation tax (20%).