Cancellation prior to 90 days before the start date of a course entitles you to a full refund. Cancellation within the period 31 to 89 days before the start date of the course entitles you to receive a 50 percent refund, but we regret that no refunds will be given for cancellations in the 30 days immediately before the start of the course. Any entitled refunds may also be subject to a 10% charge (of the fees originally paid). This charge may be enforced because there are only a limited number of places on the CCAT suite of courses and the fees and costs are calculated so that the course is essentially non-profit making. Unfilled places may lead to a financial loss. To avoid this, cancellations usually require further advertising to resell the cancelled place. Unfortunately, late cancellations are almost impossible to fill, hence the zero refund.

As an alternative to a refund, applicants applying for cancellation may be offered a place on the next available course at no extra charge.